FAQS

Absolutely! We love creating custom designs tailored to your event. Just reach out with your theme or vision, and we’ll bring it to life.

We recommend booking at least 2-3 weeks before your event to ensure availability, especially during busy seasons. However, feel free to reach out, and we’ll do our best to accommodate last-minute requests!

Yes, we offer delivery and full setup services to make your event stress-free. We’ll handle everything from transportation to installation.

The cost of delivery and setup varies depending on the location of your event and the size of your balloon order. We aim to provide the most efficient service possible, and the pricing will reflect the distance we need to travel and the complexity of the setup. For a more accurate estimate, please fill out the form on our contact us page, and we’ll work with you to ensure everything is seamless and stress-free!

We currently serve Louisville, Kentucky. If you're outside this area, feel free to contact us, and we’ll see if we can accommodate!

Our balloons can last anywhere from several days to a week, depending on the environment and conditions. For outdoor events, we use high-quality balloons to withstand the elements, but weather can impact their longevity.

In sunny conditions, balloons can be more prone to popping. For outdoor events, we recommend minimizing adjustments to your balloon setup once it’s installed to help prevent any unexpected pops. If you’re unsure about the best setup, feel free to reach out for tips!

Cancellations must be made at least 5 days before the event for a full refund. Cancellations after that period may incur a fee, as we start prepping the materials in advance.

Of course! We love adding personal touches to match your theme or event style. Let us know what you’re thinking, and we’ll make it happen.

No, we do not have a minimum order amount at this time.

Yes, we offer a Grab-n-Go option for pickup, which includes a pre-made garland you can easily install yourself. For custom designs and larger installations, I need to be on-site to ensure everything is set up perfectly, so those options require delivery and setup which are included in the cost.